Billing and Financial Policies

At New Pueblo Medicine we want to advise you of our billing and financial policies so any misunderstanding can be avoided. In all cases, it is our intent to explain to you and inform you of procedures, options and fees associated with your treatment. If you have questions, please call and speak to one of our billing specialists at (520) 298-9228. We want to work closely with you in fulfilling your financial obligations.

Our Payment Policy

Payment for services provided is due at the time of your office visit. All patients are required to make their copayments at the time of service. We accept cash, check, debit cards and VISA, MasterCard and Discover credit cards.

If you are uncertain about covered medical services, check with your plan or speak to a member services representative of your insurance before your appointment. Each insurance company has multiple plans and New Pueblo Medicine is not responsible for knowing your particular coverage. Occassionally certain services may not be covered, in those cases you will be expected to pay for them in full.

You are responsible for all balances not paid by your insurance.

Insurance Billing

As a courtesy, New Pueblo Medicine will bill your insurance company for you. However, if we do not receive payment within 60 days, it becomes your responsibility to pay your balance and recover that payment from your insurance company.

Unpaid Accounts

If your balance has not been paid after 90 days, your account could be referred to an outside collection agency.  To avoid collections action, please contact our billing department to arrange a payment schedule.

Notify Us of Changes in Insurance

If there are changes in your personal information affecting your billing such as address, new employer or insurance coverage, please notify us at (520) 298-9228 immediately.