Patient Rights & Responsibilities

Healthcare is a partnership between patients, their physician and other healthcare professionals. Open communication and respect for personal and professional standards will ensure your best possible care and outcomes. As our patient, you are entitled to these rights and carry these responsibilities:

Patient Rights

You have the right to:

  • A reasonable response to requests and needs for treatment or services within your healthcare provider’s capacity, stated mission and applicable laws and regulations
  • Considerate and respectful care that recognizes your personal values and belief systems
  • Collaboration with your physician to make decisions involving your healthcare, including the right to accept medical care or to refuse treatment to the extent permitted by law, and to be informed of the medical consequences of such refusal
  • Information necessary to enable you to make treatment decisions that reflect your wishes
  • Information about the Patient Rights Policies of hospitals and other outside care facilities to which you are admitted
  • Knowledge at the time of discharge or transfer from these facilities about continuing healthcare that may be required
  • Participate in the consideration of ethical issues that arise during your care   
  • Be informed of any human experimentation or other research and educational projects affecting your care or treatment
  • Personal privacy and confidentiality of information within the limits of the law
  • Privacy during examinations, to have visitors excused and to be informed why any observer is present
  • Grant or refuse another person’s presence
  • Privacy of your medical records, with only authorized individuals or agencies allowed to see those records
  • To sign an Advance Directive, such as a living will
  • Have your guardian, next of kin or legally authorized responsible person exercise (to the extent permitted by law) the rights delineated on your behalf if you are judged incompetent in accordance with the law, are found by your physician to be medically incapable of understanding your proposed treatment or procedures, are unable to communicate your wishes regarding treatment, or if you are a minor
  • Expect an explanation of any portion of your medical bill. Where appropriate, clinical staff will assist you in making arrangements for payment of your bill through a payment schedule or assistance program

Patient Responsibilities

You have the responsibility to:

  • Provide your complete and accurate medical history to the best of your knowledge
  • Participate in decisions involving your healthcare
  • Pay any balance of current bills that are not covered by a private insurance program, Medicare, or sliding-fee scale 
  • Ask questions and seek clarification about your diagnosis and course of treatment
  • Make it known whether your proposed course of treatment is understood, whether those things expected of you are understood, and whether you are willing and able to comply
  • Provide information about complications and symptoms
  • Be considerate of the rights of other patients, clinical staff and property
  • Provide accurate and timely information about your sources and amounts of personal income and general financial status, as it affects your eligibility to receive benefits under assistance programs